When it comes to luxury car brands there are plenty that you can choose from but perhaps very few brands come close to the loyalty and goodwill that Mercedes enjoys. So, if you have bought a Mercedes car then obviously you spent a lot of time in making that decision. It therefore makes a lot of sense to spend time learning how to care for your Mercedes car the right way as well. Here are a few things you can keep in mind.
Finding the right dealer
It is extremely important that you find the right service specialist when it comes to Mercedes. It would be good to look for a service person or firm that offers:
• guarantee on using genuine Mercedes parts
• specialist’s estimate of the repairs or service schedule
• warranties and guarantees where applicable and
• pick up of the vehicle before servicing and
• dropping the vehicle at your premises after the servicing as well.
There is absolutely no getting away from the fact that quality is the only criterion that matters when it comes to caring for your Mercedes car. It would be a good idea for you to check about the technicians who will be servicing your car. Ideally, they should have undergone training specifically meant for Mercedes.
OEM quality assurance is also something that you can look for. In fact, a certified dealer will assure you about using Mercedes parts that are OEM quality and further more that the usage of such parts will not affect the manufacturer’s warranty. So, whether it is filters or oils and lubricants – they need to be of premium quality because you have a premium car after all!
This is another important aspect when it comes to caring for your Mercedes car. The service specialist should have a dedicated customer service cell. Such customer service support should be able to tell you all the information in a correct and factual manner. In fact, it is also important that you get an idea about how they will do their pricing estimate and you can rest assured that they are not going to overcharge you on something.
Getting the right recommendations
Another thing that you can do is to get the right recommendations when it comes to service specialists for your Mercedes car. You can do so by asking your friends and other Mercedes owners as well. Personal recommendations can indeed go a very long way in giving you a lot of assurance about the quality of service that is available. There are plenty of Mercedes service plans that are offered by dealers and service specialists as well. It would be an extremely good idea for you to check out the same.
Thus, caring for your Mercedes car has to begin and end with finding the right kind of service specialist. This is possible when you do your homework in terms of asking for references and maybe even searching on the Internet. The use of genuine parts and guarantees of service schedules is extremely important.
Tom has been a Mercedes car fanatic for over 20 years and has owned more Mercedes then you have had cooked dinners. He understands the importance of using reputable dealers to fix your precious cars and now owns a specialised Mercedes garage based in the North of England.